Gen-AI ChatBot: Transforming Multi-Format Content Interaction

Industry: ,
Client Overview

A technology-driven education and content services company wanted to enable users to instantly interact with multiple content types — PDFs, web pages, YouTube videos, and more through natural, AI-powered conversations.

Reviewed on
Rated 4.7 out of 5
92
%

Reduction in Information Retrieval Time

70
%

Lower Support Query Volume

40
%

Increase in Content Utilization

99.5
%

Accuracy in Data Extraction

The Challenge

The client needed a unified solution that could:

  • Allow real-time Q&A across different content formats.
  • Deliver accurate, context-aware answers quickly.
  • Support document comparison and summarization.
  • Be scalable, secure, and intuitive for diverse audiences.
  • Reduce the time spent on research and information gathering.

What we did

  • Built a conversational AI platform using Cohere API for human-like, context-rich responses.
  • PDF Interaction: Upload and chat directly with documents for summaries and insights.
  • Webpage Chat: Extract and discuss information from any URL in real-time.
  • YouTube Chat: Analyze and summarize transcripts for quick understanding.
  • Document Comparison: Side-by-side view highlighting differences between two files.
  • Summarization Engine: AI-powered concise summaries for fast comprehension.
  • Architected a secure, cloud-native infrastructure for scalability and reliability.
GYSP Case Study: Gen-AI ChatBot, Transforming Multi-Format Content Interaction

The Results

Technologies we used to support the GEN-AI Platform

Cohere API
Python NLP Libraries
React.js
Node.js
Express
MongoDB
AWS Cloud

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