Expedia India: Ensuring 24×7 Uptime & Seamless Automation for a Global Travel Leader

Industry:
Client Overview

Expedia India, a part of one of the world’s largest online travel platforms, required reliable cloud operations to support millions of users searching and booking flights, hotels, and travel experiences every day. Their infrastructure had to be highly available, automated, and scalable — with zero tolerance for downtime.

Reviewed on
Rated 4.7 out of 5
99.9
%

Uptime across travel booking services

50
%

Faster product releases

30
%

Less manual effort via automation

40
%

More efficient traffic scaling

The Challenge

The goal was to deliver robust automation, faster releases, and consistent higher availability.

  • Maintaining round-the-clock uptime for a high-traffic, mission-critical travel platform.
  • Manual release processes slowed delivery and increased the risk of errors.
  • Needed to optimize cloud infrastructure for performance and cost.
  • Demand for scalability during seasonal booking surges.

What we did

  • High Availability Architecture – Designed and maintained infrastructure ensuring continuous service delivery.
  • Automated Deployments – Implemented Chef-based automation for repeatable deployments and routine tasks.
  • CI/CD Enablement – Automated release pipelines to streamline frequent product updates.
  • Cloud Setup & Optimization – Configured AWS IaaS services for resilience, scalability, and cost efficiency.
  • Data Center Support – Provided day-to-day operational support to ensure seamless integration between cloud and on-prem systems.
Expedia: Travel Booking Platform Case Study

The Results

Technologies we used to support Expedia India

AWS IaaS
Chef
Jenkins
React
CloudWatch
Nagios

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