Solutions/Automation

Automation & Process Intelligence

Automate the work that shouldn't need people

We design and implement intelligent automation across your business — from RPA and workflow orchestration to AI-powered process automation. Built on Make, n8n, Zapier, and custom integrations to eliminate bottlenecks and free your teams for high-value work.

What We Deliver

Core Capabilities

  • Workflow Automation (Make, n8n, Zapier)
  • Robotic Process Automation (RPA)
  • AI-Powered Process Automation
  • System Integration & API Orchestration
  • Business Process Analysis & Optimisation
  • Automation Monitoring & Maintenance

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By the Numbers

What clients achieve with GYSP

65–80%
exception rate reduction on target processes

after AI agent deployment replaces manual review queues on exception-heavy workflows

60–80%
RPA maintenance overhead cut

after migrating from UI-scraping bots to API-based intelligent automation — no more break/fix cycles

24/7
unattended process operation

for workflows previously requiring daily manual review, exception handling, and overnight monitoring

Proven Results

Automation Case Studies

Global InsurTech Platform
FinTech

Global InsurTech Platform

AEMAmazon S3HTL Migration

A global InsurTech platform running on AEM 6.3 needed a high-stakes modernization: upgrade to AEM 6.5, decouple its heavy digital asset binary architecture from the local CRX repository to Amazon S3, and refactor its deprecated JSP component codebase to modern Sightly (HTL). GYSP executed the full upgrade, built a custom S3 cloud datastore connector, completed the HTL migration, and sustained deployment stability via Jenkins CI throughout.

AEM Enterprise Platform Upgrade — Full Backward-Compatibility Resolution6.3 → 6.5
CRX Binary Assets Routed to Amazon S3 — Repository Bloat EliminatedS3 Decoupled
Full Component Codebase Refactored to Modern Sightly/HTL StandardJSP → HTL
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Government of India — National Statistical Survey
Government & Public Sector

Government of India — National Statistical Survey

AEM FormsGovernment DigitizationJenkins

A national government statistical survey programme needed to move its mission-critical paper-based questionnaire infrastructure to a secure, scalable digital platform spanning all Indian states. GYSP transformed legacy paper forms into interactive AEM Forms instruments, programmed component-level analytics tracking for dropout and event monitoring across every state, and sustained zero-fault continuous delivery via Jenkins automation over a 3-year programme.

AEM Forms Digital Survey Deployed Across All Indian StatesAll States
Government Deployment Standard — Jenkins Continuous DeliveryZero Fault
National Statistical Survey Digitization Programme3 Years
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Global Professional Services Firm
Enterprise Technology

Global Professional Services Firm

Office AutomationVSTOPowerPoint Add-in

Business teams were losing hours per proposal manually rebuilding slides, charts, and formatting from scratch. GYSP built a native PowerPoint automation platform that generated branded, data-accurate decks directly inside the tool teams already used every day.

Manual Copy-Paste Between Reporting Systems and DecksZero
Brand-Consistent Output Across All Generated Decks100%
Continuous Agile Delivery, Aug 2019 – May 202121 Months
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Client Voices

What our clients say

We needed a partner who could modernise our travel platform while meeting strict compliance standards, and GYSP delivered beyond expectations. Their expertise in cloud migration, security, and automation gave us a scalable foundation to support millions of travellers. The platform runs smoother, safer, and faster — exactly what we needed.
H
Hiroshi Tanaka
VP of Technology, Travel & Hospitality Platform
Our claims processing team was manually handling 900 documents a day. GYSP built an intelligent document pipeline — classification, extraction, validation — that now handles 72% of cases automatically. The remaining 28% arrive pre-annotated for our agents. Team capacity effectively doubled without a single new hire.
C
Claire Hudson
COO, Insurance Services Provider
We were running seven tools that didn't talk to each other. GYSP mapped our entire operations workflow, removed the redundant steps, and built an automation layer using Make and a custom LLM agent for exception handling. Contract turnaround dropped from four days to under six hours. Operations overhead fell 43%.
A
Alex Morrison
Head of Operations, Property Management Platform

FAQs

Common questions

Everything buyers typically ask before starting a automation engagement.

Ask us anything
How do you decide what to automate versus what to keep manual?

We run a process portfolio analysis — classifying every process by automation ROI (volume × handling time × error rate) against automation complexity. High-volume, rules-based, structured-input processes are automated first. Low-volume, high-judgment processes stay human-in-the-loop.

What's the difference between RPA and AI agents?

RPA mimics user actions on a screen — fragile, maintenance-heavy, breaks when the UI changes. AI agents reason about inputs and select actions dynamically — more resilient, able to handle variation and exceptions. Most organisations are migrating from RPA to AI agents for core processes and keeping RPA only where API access doesn't exist.

How do you handle edge cases and exceptions in automated workflows?

Every automation we build has an exception handling framework: classify the exception, attempt resolution, escalate to human if unresolvable, log for pattern analysis. Over time, recurring exceptions become new automation rules. The goal is to shrink the exception rate continuously, not just automate the happy path.

What platforms do you build automations on?

Make (formerly Integromat), n8n, and Zapier for workflow orchestration. Custom Python or TypeScript for complex logic. API-first integrations wherever possible — we avoid UI-scraping RPA unless there's no API available. Platform choice depends on your existing tech stack and internal maintenance capability.

What happens to our automations after you deliver them?

We document every automation fully, train your team on monitoring and basic maintenance, and offer ongoing support retainers for complex workflows. For AI agent-based automations, we set up monitoring dashboards so you can see exception rates, success rates, and processing volumes in real time.

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